FAQ

Hello. What can we help you with?

What if I need to modify my order?

Please contact the Customer Support they will help you.

What if I need to change my shipping address?

Please contact the Customer Support they will help you.

Can I get same day delivery?

Few Locations is available for one day delivery otherwise it take 3 to 7 days of Delivery.

Which payment methods are available?

Credit Cards, Debit Cards, Net Banking, UPI & Wallet Payments

How long does a refund take?

UPI takes 2 hours, Other Payment Takes 1 to 2 Days

shipping cost refund?

UPI takes 2 hours, Other Payment Takes 1 to 2 Days

How to return a product on Karishma?

Please Contact the Customer Support or Go to your order list and select the order and choose Return or Replacement.

How much time does replacing a ordered?

7 Days for Replacement Orders

What are the return guidelines?

Following are the return guidelines:

  1. Your address and the item that you wish to return must be eligible for return.
  2. If the return is not eligible for Pickup, a Self-Return option will be given.
  3. Once the return is received, you will, in accordance with?Karishmacotton.com Refund Policy, be issued a refund to your original payment method.

For Pay on Delivery orders, refunds will be processed either to your bank account (via National Electronic Funds Transfer (NEFT)) or account (as Google Pay balance).

Can my order be replaced?

Only Fulfilled by Karishma items, eligible items and few Seller Fulfilled items can be replaced.

If the item you ordered arrived in a physically damaged or defective condition or is different from their description on the product detail page , or has missing parts or accessories, it will be eligible for a free replacement, provided the exact item is available with the same seller.

For more details, please see? karishmacotton.com Replacement Policy.

Contact Us

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Address

5/55 a, New E St, Keelakarai,
Ramanathapuram,
Tamil Nadu 623517. India

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Opening Hours

Mon to Fri: 10am – 7pm
Saturday: 10am – 7pm
Sunday: 9am – 7pm

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E-mail

info@karishmacotton.com
sales@karishmacotton.com

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phone

+91 82480 30554
+91 78452 23697